Brett Campbell
CMO at LOMA

Overview
A leading multi-unit franchise brand with more than 1,000 locations faced a common but critical challenge: limited visibility into local advertising spend across its franchise network. While national marketing efforts were well documented, the brand lacked a standardized way to track how franchisees were investing in their local markets.
In 2025, the brand implemented a tracking feature within the LOMA platform, transforming fragmented reporting into a centralized, disciplined, and data-driven process. The result: over $27 million in verified local advertising spend tracked in a single year—insight that would not have been possible without the LOMA tracking tool.
The Challenge
Like many large franchise systems, this brand required franchisees to invest in local marketing. However:
Reporting was inconsistent and manual
There was no standardized categorization of tactics
Corporate lacked aggregate visibility
Strategic decisions were based on assumptions rather than data
Without centralized tracking, leadership could not confidently answer:
How much is being spent locally?
What tactics are franchisees prioritizing?
Are investments aligned with brand strategy?
Where are inefficiencies occurring?
The absence of clear data limited the brand’s ability to guide franchisees toward higher-return marketing investments.
The Solution: LOMA Local Spend Tracking Tool
In 2025, the brand launched a structured reporting process through the LOMA tracking tool.
How It Works
Franchisees log into LOMA once per month
They select from a pre-approved dropdown list of marketing tactics
They enter the amount spent for each tactic
Data is automatically aggregated at the system level
The simplicity of the interface drove compliance. Because tactics were pre-approved and categorized, data integrity remained high, and reporting became consistent across all markets.
The Results
$27 Million in Local Advertising Spend Tracked
For the first time, leadership had clear visibility into total system-wide local marketing investment.
In 2025:
Over $27 million in local advertising spend was documented and categorized
Spending data was aggregated across 1,000+ locations
Corporate gained real-time strategic insight
This level of transparency had never existed before.
Key Insights Discovered
With aggregated reporting, the brand identified how franchisees were allocating funds:
Digital Advertising – Highest spend category
Overhead – Second largest allocation
Community Outreach – Third
Traditional Media – Fourth
The Overhead Revelation
One of the most surprising findings was the volume of dollars being allocated to overhead-related marketing costs.
While overhead is sometimes necessary, the data revealed:
A significant percentage of local budgets were not going directly into consumer-facing media
Opportunities existed to optimize cost structures
Strategic reallocation could improve return on investment
Without LOMA tracking, this level of clarity would have been impossible.
Strategic Impact
The power of this initiative went beyond reporting numbers. It enabled:
1. Data-Driven Coaching
Franchise development and field marketing teams could now:
Guide franchisees toward high-performing tactics
Recommend adjustments based on system-wide benchmarks
Encourage smarter allocation of funds
2. Budget Optimization
Leadership identified opportunities to:
Reduce unnecessary overhead spend
Increase investment in high-performing digital channels
Standardize best practices across markets
3. Improved Accountability
The monthly discipline of logging spend created:
Greater franchisee ownership
Clear compliance visibility
Alignment between local and national strategy
Why This Matters for Multi-Unit Franchise Systems
In large franchise networks, even small inefficiencies compound quickly. When multiplied across 1,000+ locations, modest shifts in budget allocation can represent millions of dollars in impact.
This case demonstrates a powerful principle:
Knowledge is power.
Understanding that $27 million is being invested locally—and knowing exactly how it is being spent—gives brands the ability to influence performance, improve ROI, and reduce waste.
Without the LOMA tracking tool, this brand would still be operating with limited insight. With it, they now have:
Transparency
Strategic clarity
Measurable accountability
A scalable framework for continuous improvement
Conclusions
The implementation of the LOMA tracking feature in 2025 marked a turning point for this 1,000+ unit franchise brand.
What was once fragmented and assumed is now:
Structured
Measured
Aggregated
Actionable
By combining an easy-to-use platform with disciplined monthly reporting, the brand transformed local marketing from a blind spot into a strategic advantage.
For multi-unit franchise systems, the lesson is clear:
When you can see the full picture of local advertising spend, you can shape it—and that can make all the difference between stagnation and scalable success.
Quick Numbers
98% of system actively tracking LSM on LOMA | $27.4M In LSM spend in one year | 15 sec To enter data into LOMA monthly |
Reach Out
For questions, comments, or suggestions, email the team at info@lomaplatform.com
Featured resources
Resources we think you should read.
THE $27 MILLION INSIGHT: HOW ONE FRANCHISE BRAND FINALLY SAW ITS LOCAL MARKETING INVESTMENT CLEARLY
By implementing a simple monthly tracking process, franchisees across more than 1,000 locations reported over $27 million in local marketing spend, giving leadership the data needed to optimize strategy and improve ROI.
The Local Store Marketing Imperative: Why 2026 Demands a Shift in Franchise Marketing Strategy
The data is clear: franchises that fail to prioritize local store marketing in their budget allocations will find themselves at a severe competitive disadvantage. The traditional approach of heavy national media spending is rapidly losing effectiveness.
2025 Annual Franchise Marketing Report: Data Shows Gaps in Local Marketing Oversight
85% of brands in the survey recognize local marketing as essential for driving customer connections. Franchise systems that balance tech innovation with disciplined local marketing support are best positioned to build lasting customer relationships and maximize ROI.

